Valid Salesforce Sales-101 Exam Voucher & Sales-101 Certification

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Sales-101 Certification - Sales-101 Sample Questions

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Salesforce Certified Sales Foundations Sample Questions (Q70-Q75):

NEW QUESTION # 70
A sales representative wants to drive the adoption of a new product with a customer.
How should the sales rep address the customer's question: "What's in it for me?"

Answer: A

Explanation:
Articulating the business value is how the sales rep should address the customer's question: "What's in it for me?" Business value is the benefit or advantage that the product provides to the customer in terms of improving their situation, solving their problems, fulfilling their needs, or achieving their goals. Articulating the business value helps to show the customer how the product can help them succeed and grow.References:
https://www.salesforce.com/resources/articles/value-selling/#value-selling-definition


NEW QUESTION # 71
An experienced sales representative has several new leads and wants to understand their pain points and decide ifthe company can meet their needs.
At which stage should the sales rep complete a qualification call with the new leads?

Answer: A

Explanation:
During the prospecting stage, a sales representative identifies and reaches out to potential leads to assess their interest and fit for the company's offerings. Completing a qualification call with new leads at this stage is crucial to understanding their pain points, needs, and whether the company's solutions can meet those needs.
This step is essential for efficiently allocating resources to leads with the highest potential for conversion.
Salesforce emphasizes the importance of effective prospecting and qualification processes to ensure sales efforts are focused on the most promising opportunities.
Reference:Salesforce Blog - Prospecting


NEW QUESTION # 72
A sales representative has a low conversion rate during theproposal phase of the pipeline. They notice there are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a small portion on the investment.
Which adjustment will help the sales rep win more work by being more customer-centric?

Answer: A

Explanation:
A customer-centric proposalis one that emphasizes the value and benefits that the solution will provide to the customer, rather than the features and specifications of the product or service. By focusing more on the anticipated outcomes, the sales rep can show how the solution aligns with the customer's objectives and needs, and how it will help them achieve their desired results. This will also help the sales rep differentiate themselves from the competition and build trust and credibility with the customer. References:
* Cert Prep: Salesforce Certified Sales Representative, Unit 4: Value Selling
* [Sales Rep Training], Unit 2: Sell with Value
* Salesforce Certified Sales Representative Exam Guide, Section 4: Value Selling


NEW QUESTION # 73
How many days are recommended between calls when reaching out to contacts at strategic accounts?

Answer: A

Explanation:
https://help.salesforce.com/s/articleView?id=sf.hvs_cadences_examples.htm&type=5


NEW QUESTION # 74
A sales representative wants to prioritize their leads based on the likelihood to buy.
Which leads should be given the highest priority?

Answer: C

Explanation:
Sales-qualified leads are leads that have been vetted by both marketing and sales teams and have expressed a clear interest in buying. They have gone through the stages of lead generation, lead nurturing, and lead qualification, and have met the criteria for being ready to buy. Sales-qualified leads should be given the highest priority, as they are the most likely to convert into customers and generate revenue. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Sales Strategy and Planning".
* The Ultimate Guide to Lead Prioritization, section "Focus on inbound leads".


NEW QUESTION # 75
......

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